Shipping policy

Shipping Policy — 921 Beauty

Order Processing Time

All 921 Beauty products are handcrafted in small batches to ensure freshness and quality. Please allow 3–5 business days for order processing before your package ships. During high‑volume periods (holidays, sales, new product launches), processing times may extend slightly.

You will receive an email confirmation once your order is placed and another when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and the weight of your order.

Typical delivery windows:

Standard Shipping (U.S.): 3–7 business days
Expedited Shipping (U.S.): 2–3 business days

Delivery times are estimates provided by the carrier and may vary due to weather, carrier delays, or seasonal volume.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24–48 hours to appear.

If your tracking shows “delivered” but you cannot locate your package, please check:

Your mailbox or parcel locker
Your front door, porch, or side door
With neighbors or building management

If you still cannot locate your package, contact the carrier directly for assistance.

Shipping Address Accuracy

Please double‑check your shipping address at checkout. 921 Beauty is not responsible for:

Packages delivered to the wrong address due to customer error
Delays caused by incomplete or incorrect addresses

If you notice an error, contact us immediately at customerservice@921beauty.com. We will do our best to update the address before your order ships.